You must activate your K12 account before you can access your email account.
If you do not already have an active K12 account, instructions for activating a new K12 account are sent to a parent email address within two weeks before an online class begins.
To access your email:
- Go to: https://office.com
- Click Sign In
- Enter your K12 login (ex: username@k12.jh.edu) and password
- On the left navigation, click on the square of dots next to Office 365 to open your apps
- Select Outlook
Please contact ctyonlinesupport@jhu.edu if you experience any difficulty accessing your K12 email account. In your message, please include the student’s full name, K12 ID, K12 account activation date, and a screenshot of any error messages you receive.